Location: On-site in Deerfield Beach, FL with expected work hours from 8:30 AM to 5PM ET Mon-Fri.
Summary Description:
• The Patient Access Scheduler supports the Patient Access - Onshore department in various functions, including scheduling patient appointments and managing schedules for healthcare providers and facilities. This role is critical in ensuring efficient patient access to healthcare services and supporting overall patient satisfaction. This role involves coordinating with providers/facility schedules, determining patient portion estimates,
• Hybrid positions based in FL
o Must be able to commute to office in Deerfield Beach, FL
• Patient access experience is big plus
• Healthcare customer service experience is helpful
• College degree in healthcare administration is preferred
• Proven data entry skills needed
• Start date goal is Sept 2
Daily Responsibilities:
• Schedule patient appointments and procedures accurately
• Collect necessary patient demographic and insurance information
• Obtain referrals, authorizations, pre-certification information
• Verify patient eligibility and benefits have been verified
• Maintain organized patient scheduling records
• Assist in other duties as assigned
Skills and Education:
• High School Diploma or GED required
• A bachelor's or associate's degree in Healthcare Administration or a related field is preferred
• Knowledge of Medical Terminology and ability to interpret clinical documentation
• Computer literacy and proficiency in using Microsoft Office
• Ability to handle high call volume
• Excellent interpersonal and communication skills both written and orally.
• At least 2 years of experience in data entry or patient access roles
• Experience in scheduling patient appointments and procedures
• Ability to collect patient information and verify insurance coverage and necessary authorizations have been obtained
• Able to work a hybrid schedule and commute into office in Deerfield Beach, FL
Company Benefits and Perks:
Joining comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization.
• Access to a 401(k) Retirement Savings Plan.
• Comprehensive Medical, Dental, and Vision Coverage.
• Paid Time Off.
• Paid Holidays.
• Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services.
If you are a dedicated and experienced Medical Scheduler ready to contribute to our mission and be part of our diverse and inclusive community, we invite you to apply and join our team